Shipping & Delivery Policy
- Order Processing: Orders are dispatched within 5 business days
- Delivery around Australia: All small parcels are sent via Australia Post.
- Tracking Information: You will be provided with a tracking number once order has shipped from our warehouse. Please note information may not show up on the Aust Post website for up to 24 hours. Please keep checking once you receiving the tracking number from us.
- Shipping Times: Shipping times are estimated at between 4-7 business days depending on your location within Australia.
- loss that was not reasonably foreseeable;
- loss that was not caused by our breach of contract or by our negligence;
- indirect or secondary loss that arises from any breach by us;
- losses that relate to a business, such as lost data, lost profits or business interruption, that you or a third person is engaged in;
- any increase in loss that was caused by your breach of contract or your negligence.
Reach out to say hi or ask a question to a member of our friendly customer service team.
(03) 9584 2066
31/328 Reserve Road Cheltenham, VIC 3192
WHAT ARE YOUR SHIPPING COSTS?
You can find more detail about our shipping policies here.
WHAT CURRENCY ARE YOUR PRICES IN?
All prices in the store are in Australian Dollar.
WHATS THE RETURNS AND REFUNDS POLICY? IS MY ORDER PROTECTED?
Your purchase is protected every time you buy with us. We want you to love everything you choose from our store. That's why we offer a refund policy which you can find here.
WHICH PAYMENT METHODS DO YOU ACCEPT?
We accept PayPal, debit and credit cards (Visa, Mastercard, American Express), Shopify Pay and Apple Pay.
BUYING & ORDERING
Once you are done choosing… we know, it’s hard, so many wonderful things to choose from, you just select the products you want and add them to the cart. Once you have all your products, you can proceed to the checkout where you will add your shipping information, then select your shipping and payment methods. Remember, your purchase is protected and encrypted.
Orders are normally processed in 24-48 hours. Custom orders may take a bit longer. After that, we will ship the product to the address you specified during checkout and will provide your tracking number so you can follow your package.